Customer Service

More Than a Moldmaker “Your Partner in Progress.” we step in. We listen. We support
Pre-production checking of BLDC motor rotors and stators

We are a fully customer-oriented company. Even when a request falls outside our regular business, we step in. We listen. We support.

Why?

  • Because solving your challenge helps us grow our knowledge “and together, we create additional value.”

This philosophy has led us to build partnerships beyond injection molding:

  • Automation “Integrated systems for efficient production”
  • BLDC Motors “Precision drive solutions”
  • Project Follow-up “End-to-end coordination, on your side”
  • Sourcing of Parts “We procure what you need, even if we don't make it”

Your demand drives our evolution. Your success is our covenant.

Do not hesitate to talk with us.

Let's Talk

Tell us about your part or your mold. Marcus reads every enquiry personally — you'll get real feedback and a clear quote, fast. No call centre, no run-around.

Email Marcus directly at marcus@fidesgloballink.com, or use the form. You reach the founder, not a call centre — from your first enquiry to the last delivery.

Fides Global Link at a trade fair in India, Marcus Schlundt with customers
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Office Address

Room 1407, JiaYu Building, Hongxing community, SongGang street, Bao'an district, Shenzhen city, China

📍 Fides Global Link
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Getting here
Dongguan · KY-Tool (Plant 2)7 km · 20 min
Shenzhen · Green Sun (Plant 1)31 km · 40 min
Green Sun → KY-Tool35 km · 50 min
Shenzhen Bao'an Airport (SZX)15 km · 30 min
Shenzhen Bay Port32 km · 45 min
Hong Kong Airport (HKG)52 km · 2 h *
Hong Kong Central64 km · 2 h 30 *
Guangzhou Baiyun Airport (CAN)88 km · 1 h 30
Metro Line 11 & Line 6 · Songgang5 min walk
* driving time incl. border crossing

CONTACT US

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